A couple of weeks back, my PC died a rather spectacular death. I was able to save most of the hard drive (whew) but had to purchase a new machine. It had been four years, after all. In the process of getting my machine back up and running the way I need it to be to write and whatnot, I had to update some software, prompting me to have to call customer service on one piece of software because I couldn't figure out how to launch it on my own. I hate having limitations, don't you?
Anyway, the Customer Service Rep was quite friendly and walked me through several prompts trying to help me get access to my software. As with just about anything that has a password, this software had a series of security questions to help prove that I am me. The only problem was...I'd set all this up back in 2009. Who knows what I said back then?!
The first question was a no brainer -- birthday. The second, though, was a trip.
"Who is your favorite fictional hero?"
At first I replied Atticus Finch, because he's been my go-to favorite since I was about ten. That was a no-go. So, taking a breath and a chance, I told the CS person, "Dean Winchester." Not only did it work as the correct security answer, but the CS person deviated from script and said, "You're a Deangirl, huh?"
Hesitantly, I replied, "I am, yes."
She laughed a little and said, "Giiiiirl, me too! That man is dayum sexy. And is it wrong that I love how tortured he is?"
"I sure hope not," I replied, "because I fall for it every episode, every year."
We proceeded to talk about Supernatural for another 10 minutes -- this random, spin the dial, get the Customer Service Rep, and me -- breaking down past and current seasons in half-sentences and quoted lines. Eventually we got back on track and I was able to finally access my software, but the whole encounter left me grinning for the rest of the day.
Supernatural. Bringing the world together one random moment at a time.